Determinants of SMEs growth: Experience from Kosova SMEs with a particular focus on the application of Information Technology

Shipoli Avdullahi, Ajtene (2015) Determinants of SMEs growth: Experience from Kosova SMEs with a particular focus on the application of Information Technology. Doctoral thesis, University "St.Kliment Ohridski" - Bitola.

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Abstract

The main purpose of this doctoral thesis is to identify determinants of SMEs growth and performance, followed by SMEs intentions to adopt Information Technology and, the impact of Information Technology on SMEs performance. The research objectives of present doctoral thesis are to investigate the determinants of SMEs growth in Kosovo to identify the fundamental obstacles faced by SMEs in Kosovo; to determine the level of Information Technology application in SMEs in Kosovo and their impact on SMEs performance and to propose strategies and measures to maximize Information Technology adoption in SMEs in Kosovo. The existing literature is reviewed, and a conceptual framework was developed to capture elements from extant SMEs growth and Information Technology and e-business adoption literature that are defined in the research questions. The data gathered from face-to-face interviews conducted with the key people in each enterprise, mainly owner/managers or financial managers from 500 SMEs in Kosovo carried out in December 2012 is used for the empirical purpose of this doctoral thesis. This survey includes these sectors: service, trade, and manufacturing. The combination of the variables related to entrepreneur, firm, business environment and IT adoption in a logit regression model suggest that entrepreneurs age, business age, introduction of any new method of marketing other than existing in the market for products/services during last three years from the firm are significant, whereas Internet use from SMEs resulted from the most significant variable for SMEs profitability. A single case study approach was employed aiming to explore and gain preliminary understanding of the e-banking adoption in Kosovo as well as to explore the factors affecting the adoption of e-banking among the SMEs. The data gathered from a face-to-face questionnaire with 106 SMEs owners analysed using multiple regression analysis and frequency counts suggest Internet usage period is the most influential factor towards e-banking usage.
This thesis discusses banking system in Kosovo and provides information about the e-services those banks offer to their clients with particular focus on SME client and the commercial bank lending conditions. Findings indicate that E-banking services are used more from private person accounts than from businesses accounts.

Item Type:	Thesis (Doctoral)
Subjects:	Scientific Fields (Frascati) > Social Sciences > Economics and Business
Divisions:	Doctoral Dissertations
Depositing User:	M-r Bojan Mihajlovski
Date Deposited:	30 Oct 2023 08:53
Last Modified:	30 Oct 2023 08:53
URI:	https://eprints.uklo.edu.mk/id/eprint/8940

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