Nikolovski, Branko and Dimoska, Tatjana (2016) Entrepreneurial design of quality initiatives in small tourism businesses. International Scientific Journal: Horizons, Series A, Social Sciences and Humanities, Vol. 19, 2016, University “St. Kliment Ohridski”, Bitola, pp. 185-196 ( DOI 10.20544/Horizons. A.19.1.16.P17), Bitola, Macedonia.
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17.ENTREPRENEURIAL DESIGN OF QUALITY INITIATIVES IN SMALL TOURISM BUSINESSES.pdf Download (110kB) | Preview |
Abstract
The objective of this paper is to explore the importance of design aspects of an
entrepreneurial organization, seen from quality perspective. Organization change
and development of this type has its own specifics. Thus, the paper projects
several transformation phases of the small tourism business toward the
completion of an organization in accordance with the needs and wants of the
tourists and employees. Quality initiative will benefit tourism business if real
nature and perspectives of quality process in the tourist organization is
understood, and if steps of implementing the quality initiative are right made and
one. But in practice, everything is not so easy. The paper identifies some
challenges that address the hardiness of accepting quality philosophy in the
small tourism businesses. Implementing quality change into small business
setting has some challenges, which needs to be overcome in order to develop
flexibility, effectiveness and efficiency of the tourism business.
Key words: entrepreneurship, design, change, quality, small business, tourism
| Item Type: | Article |
|---|---|
| Subjects: | Scientific Fields (Frascati) > Social Sciences > Economics and Business |
| Divisions: | Faculty of Tourism and Hospitality |
| Depositing User: | Mr Bojan Sekulovski |
| Date Deposited: | 09 Mar 2020 14:13 |
| Last Modified: | 09 Mar 2020 14:13 |
| URI: | https://eprints.uklo.edu.mk/id/eprint/4007 |
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