Contemporary role and importance of the controlling for successful modern business processes in tourism

Desa, Kosarkoska and Joldeska, Irina (2025) Contemporary role and importance of the controlling for successful modern business processes in tourism. In: 9th INTERNATIONAL THEMATIC MONOGRAPH Modern management tools and economy of tourism sector in present era. Association of Economists and Managers of the Balkans - Udekom Balkans, Belgrade, Serbia.. (Submitted)

	Text Kontrolingot kako proces na menaxmentot ZAVRSHNA VERZIJA.docx Download (172kB)
	Text Kontrolingot kako proces na menaxmentot ZAVRSHNA VERZIJA.docx Download (172kB)

Abstract

Abstract: Controlling or Management Control Process as a complex concept and process, is highly important management function. The process of implementing management control involves all managers in the organization, from the lowest to the highest levels within the management structure. Controlling( known as Management Control as well), as a process, involves measuring and correcting the work of individuals and organizational units within the enterprise to ensure activities proceed according to the company’s plan. Contemporary working is under big pressing for Business transformation which will be based on establishing a new organizational structure with new teams of employees who possess appropriate multifunctional knowledge and are equipped to use modern artificial intelligence tools. Modern organizations need to adapt to changes and continuously upgrade themselves. Transformation is a process that requires rapid change in organizational, technological, market, financial, and environmental aspects. In tourism and hospitality sector, the controlling process is crucial with the aim of successfully executing the legal processes. The authors in this chapter explores the challenges that controlling general and at tourism sectors is faced today, in the era of complex business, societal, and environmental changes.

Keywords: Controlling, Management Functions, Business transformation, Business processes, Tourism and Hospitality.

Item Type:	Book Section
Subjects:	Scientific Fields (Frascati) > Social Sciences > Economics and Business
Divisions:	Faculty of Tourism and Hospitality
Depositing User:	Prof. d-r Desa Kosarkoska
Date Deposited:	07 Apr 2025 09:35
Last Modified:	07 Apr 2025 09:35
URI:	https://eprints.uklo.edu.mk/id/eprint/10724

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