The Impact of Emotional Intelligence on Business Decision Process

Gligorovski, Violeta and Angeloska-Dichovska, Monika and Janeska, Margarita and Zdraveski, Dejan (2024) The Impact of Emotional Intelligence on Business Decision Process. In: XIII International Conference on Economy, Business & Society in Digitalized Environment (EBSiDE 2024), 20th – 22nd September 2024, Faculty of Economics - Prilep. (In Press)

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Abstract

Human mind as a complex mystery has been a subject of research from different points of view for decades. To the extent that the mind manifests itself as an observable phenomenon, it is often considered a peculiar human property or even thought of as a material property of human. The complexity of the mind includes cognitive abilities such as perception, recall, thinking, evaluation, decision making, critical thinking, logic, which are the product of Intellectual ability. Emotional Quotation controls such things as sensations, perceptions, emotions, memory, desires, different types of reasoning, empathy, etc. Understanding how this machine works is a challenge for us, as researchers, to come to some conclusions. The main subject of this research paper will be how Emotional Intelligence affects business decision-making among managers. Also in this research paper we will review the difference between IQ versus EQ and their characteristics. As the IQ is the more static and more permanent, we will also analyze separately Emotional Intelligence and how it can be quantified, i.e. which measurement methods are used. Also, how and in what way it can be increased to improve decision-making among managers. Methodologically, we will use the comparative analysis to make a comparison between these two terms. Also, we will use an interview as a method to find out if the managers are familiar with Emotional Intelligence and their awareness of how important it is for their business decision making.

Keywords: Intellectual Quotient, Emotional Quotient, Decision making, Managers

Item Type: Conference or Workshop Item (Paper)
Subjects: Scientific Fields (Frascati) > Social Sciences > Economics and Business
Divisions: Faculty of Economics
Depositing User: Mr Dimitar Risteski
Date Deposited: 14 Oct 2024 07:14
Last Modified: 14 Oct 2024 07:14
URI: https://eprints.uklo.edu.mk/id/eprint/10349

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