Research on satisfaction in the workplace and motivation of employees in the tourist facilities in the municipality of Ohrid

Georgioska, Maja and Rechkoski, Risto (2013) Research on satisfaction in the workplace and motivation of employees in the tourist facilities in the municipality of Ohrid. In: International Scientific Conference on Service Sector, 3-5.10.2013, Ohrid, Macedonia.

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2. M.Georgioska, Research on satisfaction in the workplace and motivation of employees in the tourist facilities in the municipality of Ohrid.pdf

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Abstract

In today’s modern operating (businesses) of tourist facilities, the management of human resources includes several areas of interaction between management and employees, from planning, recruiting, providing salaries and awards, to maintaining schemes for promoting the system and even annulling an agreement with the staff. But the fundamentals of each tourism capacity is the ability for quality organization and constantly increasing profits, and that means, reliable employees who are satisfied with their work and always open for learning and upgrading their knowledge through theoretical and practical education. In addition, in many tourist facilities there are employees who are dissatisfied with the work and want to leave, which directly affects the capacity and their previously invested resources, which leads to negatively operating capacity. The basics of proper management with the human resources are through control and maintenance of the satisfaction of employees to help the facilities in their operating and to increase the profit, which can show the efficiency and efficacy of the tourism capacity. In this study, through the method of survey on random samples, we will try to explore how employees experience their work, are they satisfied with the same, and whether they notice that the management of human resources is applied. Keywords: tourist facilities, human resources, motivation, employees, Municipality of Ohrid.

Item Type: Conference or Workshop Item (Paper)
Subjects: Scientific Fields (Frascati) > Social Sciences > Law
Scientific Fields (Frascati) > Social Sciences > Other social sciences
Divisions: Faculty of Tourism and Hospitality
Depositing User: Mr Bojan Sekulovski
Date Deposited: 31 Oct 2017 09:04
Last Modified: 06 Nov 2017 07:55
URI: http://eprints.uklo.edu.mk/id/eprint/777

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