“3-E” Administrative Principles - Efficiency, Effectiveness and Economy

Vitanski, Dejan (2012) “3-E” Administrative Principles - Efficiency, Effectiveness and Economy. Horizons, International scientific journal. pp. 55-66. ISSN 1857-6206

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Abstract

Efficiency, effectiveness and economy need to be enthrone as fundamental principles to which should adhere employees, from the top to the foot of the administrative pyramid. The substancial elements, which constitute the essence of administrative "organisms" of European countries and represent guidelines and milestones for the work of their employees. These are essential principles that can benefit as productive tools in substituting rigid administrative systems, which are strictly formalistic towards rules and procedures in the output-oriented services, where the emphasis will be placed on providing results and qualitative servicing customer needs .
Keywords: administration, customer service, efficiency, effectiveness, economy.

Item Type:	Article
Subjects:	Scientific Fields (Frascati) > Social Sciences > Law
Divisions:	Faculty of Law
Depositing User:	Mr Mladen Kradzoski
Date Deposited:	24 Dec 2020 07:23
Last Modified:	24 Dec 2020 07:23
URI:	https://eprints.uklo.edu.mk/id/eprint/5990

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