Usage of Virtual Communication Tools in Business Communication and Negotiation – A Factor of Increased Efficiency

Ivanovski, Ivo and Gruevski, Dragan (2014) Usage of Virtual Communication Tools in Business Communication and Negotiation – A Factor of Increased Efficiency. TEM JOURNAL - Technology, Education, Management, Informatics, 3 (2). pp. 167-174. ISSN 2217-8309

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Abstract

the adaptation of new technologies and
their proper usage in business negotiations is essential
for further development of this field. With an analysis
of face to face and e-negotiations and by utilizing a
combination of research methods such as: experiment,
survey and interviewing, this paper proves that the
usage of virtual communication tools in business
negotiations influences the individual perception of the
negotiation process, influences the ethics of the
negotiators and the mutual trust, but also demonstrates
the need of getting these tools professionally closer to
the Macedonian business negotiators that lack
sufficient interest for investing in such technologies.
Keywords – Business communication, virtual
negotiations, traditional negotiations, virtual
communication tools.

Item Type:	Article
Subjects:	Scientific Fields (Frascati) > Social Sciences > Economics and Business Scientific Fields (Frascati) > Social Sciences > Media and communications Scientific Fields (Frascati) > Social Sciences > Other social sciences
Divisions:	Faculty of Information and Communication Technologies
Depositing User:	Prof. d-r. Dragan Gruevski
Date Deposited:	06 Apr 2023 08:13
Last Modified:	06 Apr 2023 08:13
URI:	https://eprints.uklo.edu.mk/id/eprint/7918

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