Evaluation of Urban Consolidation Centers from the Customer’s Perspective

Schodl, Reinhold and Eitler, Sandra (2021) Evaluation of Urban Consolidation Centers from the Customer’s Perspective. Transport for Today's Society.

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Official URL: https://ttsconf.org/


Abstract – An Urban Consolidation Center (UCC) is a logistics
solution aimed at reducing negative environmental and traffic
effects of freight transportation in cities. This is mainly achieved
by the consolidation of loads across customers. Despite having
potential benefits, UCCs have not been widely implemented in
practice. To realize the theoretical potential of UCCs in practice,
a UCC has to attract customers. Crucial for the success of a UCC
is a good fit between its services and the requirements of its
market. Therefore, this paper addresses how UCCs can be
evaluated from the perspective of its direct customers, i.e., freight
forwarders and carriers. The Value Proposition Canvas, an
established tool for business modeling, is adopted as a framework.
The presented framework can be applied in a practical setting and
provides the basis for an estimation of a UCC’s actual benefits.
Keywords – Urban Consolidation Center, Value Proposition
Canvas, city logistics, urban freight transport

Item Type: Article
Subjects: Scientific Fields (Frascati) > Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Technical Sciences
Depositing User: Prof. d-r. Marija Malenkovska
Date Deposited: 13 Apr 2022 21:22
Last Modified: 13 Apr 2022 21:22
URI: https://eprints.uklo.edu.mk/id/eprint/6922

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