How to determine KPIs in Multi-Annual Infrastructure Contract – Case Montenegro

Boskovic, Branislav and Bugarinović, Mirjana and Stojadinovic, Nikola and Bankovic, Milan (2021) How to determine KPIs in Multi-Annual Infrastructure Contract – Case Montenegro. Transport for Today's Society.

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Abstract – The transition to a contractual relationship between
government and Infrastructure Manager under Directive 2012/34
/EU requires the possession of contract management skills and the
development of key performance indicators (KPIs). Previous
activities related to the Multi Annual Infrastructure Contract
(MAIC) have been exclusively in the field of the Annual
Infrastructure Maintenance Program implementation (railway
maintenance, public procurement, and supervision of civil works
implementation). However, under Directive 2012/34/EU it is
necessary to introduce a system of performance indicators for
upgrading/modernize infrastructure to obtain value for money.
The paper presents a systematic approach in determining the
KPIs and their merits on the example of a contract between the
Government of Montenegro and the Railway Infrastructure
manager of Montenegro (ŽICG JSC) with the aim to improve the
operation and quality of services of ŽICG JSC and the condition
of railway infrastructure in Montenegro as well.
Keywords – Key performance indicators, railway infrastructure
Multi-annual contract.

Item Type: Article
Subjects: Scientific Fields (Frascati) > Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Technical Sciences
Depositing User: Prof. d-r. Marija Malenkovska
Date Deposited: 13 Apr 2022 21:18
Last Modified: 13 Apr 2022 21:18

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