Balanced Scorecard as a Strategic Management Instrument

Spaseska, Tatjana and Vitanova, Gordana (2012) Balanced Scorecard as a Strategic Management Instrument. International Journal of Strategic Management and Decision Support Systems in Strategic Management.

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Abstract

Turbulent business conditions, globalised business operations and increasingly manifest technical and technological
development imply creating and implementing an efficient performance measurement and management
system. Actually, a company’s intangible assets gain increasing significance in contemporary business
conditions. For this reason, relating financial to non-financial performance measures, quantitative to nonquantitative
performance indicators, and internal to external performance is becoming a necessity. It is the
only performance system establishing connections at company level, and thus providing high performance
achievements. All of this implies developing and using the Balanced Scorecard as one of company performance
measurement instruments. It provides insight into four areas of management process – finance, consumers,
internal business processes and innovation and learning.

Item Type: Article
Subjects: Scientific Fields (Frascati) > Social Sciences > Economics and Business
Divisions: Faculty of Economics
Depositing User: Mr Dimitar Risteski
Date Deposited: 27 Dec 2019 20:37
Last Modified: 27 Dec 2019 20:37
URI: https://eprints.uklo.edu.mk/id/eprint/2307

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