Reengineering of Software Processes in Municipality for Construction Permission Requests

Savoska, Snezana and Dimeski, Branko (2014) Reengineering of Software Processes in Municipality for Construction Permission Requests. In: ISGT 2014, 2014, Sofia.

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Abstract

The software processes associated with some administrative procedures sometimes can undergo a process of reengineering especially when an emerging technology demands a new organization of the whole process. Also, there are some legal changes of the administrative procedures. For that reason, we present the old and transformed process with re-engineering of the software processes within the municipality. These processes support a specific topic which is part of the administrative document issues within the municipal sector of urban and communal planning. Instead of a classic software tools, web based solution have to be made. The whole solution is separated in two main parts: for public citizen service and the appropriate public administration institutions responsible for services. Our research's aim is to gain knowledge of administrative processes that need to be supported by applying software based solutions within municipality in the Republic of Macedonia by the local public administration.

Item Type: Conference or Workshop Item (Paper)
Subjects: Scientific Fields (Frascati) > Natural sciences > Computer and information sciences
Divisions: Faculty of Information and Communication Technologies
Depositing User: Prof. d-r. Snezana Savoska
Date Deposited: 30 Oct 2020 17:33
Last Modified: 30 Oct 2020 17:33
URI: http://eprints.uklo.edu.mk/id/eprint/5834

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