ANALYSIS OF USERS’ ATTITUDES ABOUT THE TOLL COLLECTION SYSTEM IN THE REPUBLIC OF MACEDONIA

Glavić, Draženko and Milenković, Marina and Malenkovska Todorova, Marija and Petković, Miloš ANALYSIS OF USERS’ ATTITUDES ABOUT THE TOLL COLLECTION SYSTEM IN THE REPUBLIC OF MACEDONIA. Proceedings "Transport for Today's Society". pp. 137-146. ISSN 978-9989-786-77-8

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Abstract

In order to have an efficient toll system and satisfied users, toll managers need to periodically investigate the users' experience and their requests regarding the usage of toll facilities. Bearing this in mind, toll managers can introduce a wide range of measures, aiming to improve the operation of a toll system and to increase efficiency and LOS. By doing this, toll authorities meet the requests and demands of freeway users. For that purpose, the aim of this paper is to examine the users´ attitudes regarding the toll collection systems on the territory of the Republic of Macedonia. Users' attitudes were collected by conducting an online Google questionnaire. The obtained data were statistically analyzed and the results of this analysis can be used to help decision-makers to optimize the toll collection system in Macedonia.

Item Type: Article
Uncontrolled Keywords: toll collection system; users’ attitudes; freeway
Subjects: Scientific Fields (Frascati) > Engineering and Technology > Other engineering and technologies
Divisions: Faculty of Technical Sciences
Depositing User: Prof. d-r. Marija Malenkovska
Date Deposited: 25 Aug 2020 07:43
Last Modified: 25 Aug 2020 07:43
URI: http://eprints.uklo.edu.mk/id/eprint/5619

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