Balanced Scorecard as a Strategic Management Instrument

Spaseska, Tatjana and Vitanova, Gordana (2012) Balanced Scorecard as a Strategic Management Instrument. International Journal of Strategic Management and Decision Support Systems in Strategic Management.

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Turbulent business conditions, globalised business operations and increasingly manifest technical and technological development imply creating and implementing an efficient performance measurement and management system. Actually, a company’s intangible assets gain increasing significance in contemporary business conditions. For this reason, relating financial to non-financial performance measures, quantitative to nonquantitative performance indicators, and internal to external performance is becoming a necessity. It is the only performance system establishing connections at company level, and thus providing high performance achievements. All of this implies developing and using the Balanced Scorecard as one of company performance measurement instruments. It provides insight into four areas of management process – finance, consumers, internal business processes and innovation and learning.

Item Type: Article
Subjects: Scientific Fields (Frascati) > Social Sciences > Economics and Business
Divisions: Faculty of Economics
Depositing User: Mr Dimitar Risteski
Date Deposited: 27 Dec 2019 20:37
Last Modified: 27 Dec 2019 20:37

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