Selecting KPI for SMEs and Designing A Performance Measurement Framework

Midovska, Marija (2016) Selecting KPI for SMEs and Designing A Performance Measurement Framework. International Balkan and Near Eastern Social Sciences Conference Series. pp. 800-807. ISSN 978-9989-695-56-8

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Small and medium-sized enterprises (SMEs) play important role in the economic development. They participate with high % in the GDP and employment in the countries. The success of SMEs can be measured in different ways. Measuring performance of the business is very important in today’s highly competitive environment. Performance measurement is a broad topic and there are numbers of metrics that companies can use to measure their activities. Finding the right measure is challenge as for the researches and for the managers also, especially for the ones in SMEs. The objective of this paper is to give an overview of existing KPIs. Key Performance Indicators (KPI) are quantifiable measurement that measure progress toward organizational goals. They can help companies to get necessary information about enterprise’s conditions and some further plan of action. The main aim of this paper is to identify and research the key performance indicators for SMEs and to develop a Performance measurement framework that is able effectively to measure SMEs performance. The effective performance measurement framework can help the companies to identify the problematic points and to formulate right strategies.

Item Type: Article
Subjects: Scientific Fields (Frascati) > Social Sciences > Economics and Business
Divisions: Faculty of Economics
Depositing User: Mr Dimitar Risteski
Date Deposited: 13 Dec 2019 06:57
Last Modified: 13 Dec 2019 06:57

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