Cickovska, Elena and Angelevska - Najdeska, Katerina and Naumov, Kliment (2017) INTERCULTURAL COMPETENCES OF THE TOURIST GUIDES HIRED BY TRAVEL AGENCIES IN OHRID. In: International Scientific Conference on Economics and Management EMAN.
Full text not available from this repository.Abstract
Tourism and the intercultural contacts based on develop mutual understanding and reduce prejudices.
The tourist guides are among the closest and most direct persons who are in contact with tourists, actually are number one in tourism and they are ambassadors of the country, therefore occupy different roles.
Intercultural competence that is built through a combination of socio-cultural knowledge, intercultural awareness, social skills and intercultural skills is a necessary element for successful communication, but the tourist guides did not acquire during their education.
In order to achieve a high level of quality, required highly educated tourist guides regarding of information, professional knowledge and capabilities in relation to intercultural
competences which must include skills in foreign languages ie the language of the tourists that they lead.
Key words: tourist guides, intercultural competences, skills, foreign languages
| Item Type: | Conference or Workshop Item (Paper) |
|---|---|
| Subjects: | Scientific Fields (Frascati) > Social Sciences > Economics and Business |
| Divisions: | Faculty of Tourism and Hospitality |
| Depositing User: | Mr Bojan Sekulovski |
| Date Deposited: | 21 Feb 2019 13:30 |
| Last Modified: | 13 Oct 2022 10:58 |
| URI: | https://eprints.uklo.edu.mk/id/eprint/1764 |
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