ELECTRONIC SERVICES IN HOSPITALITY

Sekulovska, Mirjana (2016) ELECTRONIC SERVICES IN HOSPITALITY. In: "Hotel Link", Belgrade, Serbia.

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Abstract

We live in a time of technological revolution that has great impact on all aspects of life and work. The rapid growth of new information and communication technologies (ICT) is causing a real revolution in hospitality. It changes the way we provide food and drink services and moreover, it changes the way business is managed in the hospitality sector. There are many improvements in direct marketing that help e-business, ranging from reducing the cost of hotel and catering facilities, to purchasing services desired by the guests. Based on statistical indicators for the use of Internet and ICT on global level in 2014 and research and analysis of catering software from several global IT companies, we decided to present the usage of electronic tablet menu in catering facilities today, and as an electronic strategy in hospitality in the future. Keywords: Internet, ICT technologies, hospitality, electronic services, electronic tablet menu

Item Type: Conference or Workshop Item (Paper)
Subjects: Scientific Fields (Frascati) > Natural sciences > Computer and information sciences
Divisions: Faculty of Tourism and Hospitality
Depositing User: Mr Bojan Sekulovski
Date Deposited: 14 Dec 2017 10:29
Last Modified: 13 May 2019 09:53
URI: http://eprints.uklo.edu.mk/id/eprint/1081

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